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Government Digital Service

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</style><table class="infobox"><caption class="infobox-title" style="font-size: 125%;">Government Digital Service</caption><tbody><tr><td colspan="2" class="infobox-image"></td></tr><tr><th colspan="2" class="infobox-header" style="background-color: #efefef">Agency overview</th></tr><tr><th scope="row" class="infobox-label">Formed</th><td class="infobox-data">11 December 2011 (2011-12-11)</td></tr><tr><th scope="row" class="infobox-label">Headquarters</th><td class="infobox-data">10 Whitechapel High Street, London</td></tr><tr><th scope="row" class="infobox-label">Agency executive</th><td class="infobox-data"><style data-mw-deduplicate="TemplateStyles:r1126788409">

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</style><div class="plainlist"><ul><li style="text-indent: -1em; padding-left: 1em;">Christine Bellamy, Chief Executive Officer</li></ul></div></td></tr><tr><th scope="row" class="infobox-label">Parent department</th><td class="infobox-data"><a href="Department_for_Science%2C_Innovation_and_Technology" title="Department for Science, Innovation and Technology">Department for Science, Innovation and Technology</a></td></tr><tr><th scope="row" class="infobox-label">Website</th><td class="infobox-data"><a rel="nofollow" class="external text" href="https://www.gov.uk/government/organisations/government-digital-service">www.gov.uk/government/organisations/government-digital-service</a> </td></tr></tbody></table>

The Government Digital Service is a unit of the <a href="Government_of_the_United_Kingdom" title="Government of the United Kingdom">Government of the United Kingdom</a>'s <a href="Department_for_Science%2C_Innovation_and_Technology" title="Department for Science, Innovation and Technology">Department for Science, Innovation and Technology</a>,<a href="#cite_note-1">[1]</a> tasked with transforming the provision of online public services.<a href="#cite_note-2">[2]</a>

It was formed in April 2011 by <a href="David_Cameron" title="David Cameron">David Cameron</a>'s <a href="Conservative_Party_(UK)" title="Conservative Party (UK)"> Conservative</a> government to implement the "Digital by Default" strategy proposed by a report produced for the <a href="Cabinet_Office" title="Cabinet Office">Cabinet Office</a> in 2010 called Directgov 2010 and beyond: revolution not evolution. It is overseen by the Public Expenditure Executive (Efficiency & Reform). GDS is primarily based in the <a href="Whitechapel" title="Whitechapel">Whitechapel</a> Building, London.<a href="#cite_note-3">[3]</a> As of July 2024, the interim CEO is Christine Bellamy, who previously led <a href="Digital_transformation" title="Digital transformation">digital transformation</a> and delivery at the <a href="BBC" title="BBC">BBC</a> and had been <a href="Managing_director" class="mw-redirect" title="Managing director">managing director</a> at <a href="Johnston_Press" title="Johnston Press">Johnston Media</a>.<a href="#cite_note-4">[4]</a>

Originally part of the Cabinet Office since inception, in July 2024, it was announced by the <a href="Starmer_ministry" title="Starmer ministry">Starmer ministry</a> that the GDS would be moving to become part of the <a href="Department_for_Science%2C_Innovation_and_Technology" title="Department for Science, Innovation and Technology">Department for Science, Innovation and Technology</a>.<a href="#cite_note-5">[5]</a> In January 2025 DSIT announced that a number of organisations, including the GDS, would be merged into one organisation, which would be known as the Government Digital Service.<a href="#cite_note-6">[6]</a><a href="#cite_note-CSWMerger-7">[7]</a>

On 20 July 2010, <a href="Directgov" title="Directgov">Directgov</a>, the citizen services website, was moved to the Cabinet Office from the <a href="Department_for_Work_and_Pensions" title="Department for Work and Pensions">Department for Work and Pensions</a>. From 1 April 2011 Directgov became part of the Government Digital Service, along with the <a href="BusinessLink" class="mw-redirect" title="BusinessLink">BusinessLink</a> website aimed at business users. On 13 September 2012, through a notice on the Directgov homepage, it was announced that the <a href="GOV.UK" class="mw-redirect" title="GOV.UK">GOV.UK</a> project, built by the Government Digital Service, would replace Directgov as the primary citizen website of the UK Government on 17 October 2012, after which both Directgov and BusinessLink would close.<a href="#cite_note-8">[8]</a>

<div class="mw-heading mw-heading2"><h2 id=""Digital_by_Default"_strategy">"Digital by Default" strategy</h2></div>

The strategy was proposed in a report called "Directgov 2010 and beyond: revolution not evolution" prepared by <a href="Martha_Lane_Fox" title="Martha Lane Fox">Martha Lane Fox</a>, the founder of <a href="Lastminute.com" title="Lastminute.com">lastminute.com</a>. In an interview, <a href="Francis_Maude" title="Francis Maude">Francis Maude</a>, minister with responsibility for GDS spoke about "powerful oligopolies" and the reliance on a single supplier as a cause of high-profile failures in public sector IT, such as <a href="NHS_Connecting_for_Health" title="NHS Connecting for Health">NHS Connecting for Health</a>. GDS is intended to "drive service delivery to digital across government and provide support, advice and technical expertise for departments as they develop new digital delivery models". This strategy is focussed on the application of <a href="Agile_software_development" title="Agile software development">Agile software development</a> and <a href="Lean_software_development" title="Lean software development">Lean software development</a> methodologies, supplied primarily via <a href="Small_and_medium_enterprises" title="Small and medium enterprises">small and medium enterprises</a> rather than large suppliers.<a href="#cite_note-9">[9]</a>

GDS has a Digital Advisory Board consisting of high-profile external experts, which meets bi-annually and advises the GDS on strategy.<a href="#cite_note-10">[10]</a>

As of 2013, less than 2 years after GDS began, GDS had over 200 staff;<a href="#cite_note-11">[11]</a> by 2015 that number had risen to approximately 500.<a href="#cite_note-12">[12]</a>

<div class="mw-heading mw-heading2"><h2 id="Government_design_principles">Government design principles</h2></div>

In 2012, GDS published their Government design principles.<a href="#cite_note-13">[13]</a><a href="#cite_note-14">[14]</a><a href="#cite_note-15">[15]</a> This set of principals was influential both inside of the UK government, but also globally.<a href="#cite_note-16">[16]</a><a href="#cite_note-17">[17]</a>

<ol><li>Start with user needs</li>

<li>Design with data</li>

<li>Do the hard work to make it simple</li>

<li>Iterate. Then iterate again</li>

<li>This is for everyone</li>

<li>Understand context</li>

<li>Build digital services, not websites</li>

<li>Be consistent, not uniform</li>

<li>Make things open: it makes things better</li></ol>

<div class="mw-heading mw-heading2"><h2 id="Government_as_a_platform">Government as a platform</h2></div>

GDS has since mid 2013 promoted the concept of government as a platform,<a href="#cite_note-18">[18]</a> an idea first set out by <a href="Tim_O'Reilly" title="Tim O'Reilly">Tim O'Reilly</a> in 2009 in an article in <a href="Forbes" title="Forbes">Forbes</a>.<a href="#cite_note-19">[19]</a> Government as a Platform introduces "a new vision for digital government; a common core infrastructure of shared digital systems, technology and processes on which it's easy to build brilliant, user-centric government services".<a href="#cite_note-20">[20]</a>

The original Government as a Platform products have been joined by new ones and are collectively known as Digital Service Platforms. These include GOV.UK Pay,<a href="#cite_note-21">[21]</a><a href="#cite_note-22">[22]</a> GOV.UK Notify,<a href="#cite_note-23">[23]</a><a href="#cite_note-24">[24]</a> GOV.UK Forms,<a href="#cite_note-25">[25]</a> the Design System, GOV.UK Frontend and the UK Emergency Alerts system.

<div class="mw-heading mw-heading2"><h2 id="GOV.UK_Verify">GOV.UK Verify</h2></div>

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</style><div role="note" class="hatnote navigation-not-searchable">Main article: <a href="GOV.UK_Verify" title="GOV.UK Verify">GOV.UK Verify</a></div>

In 2011, GDS was given responsibility for setting cross-government standards for identity assurance, with the authority to approve, commission and accredit the identity component of any central government public service. GDS then designed and is building GOV.UK Verify.<a href="#cite_note-26">[26]</a> GOV.UK Verify is intended to act as a single sign on framework for government services like filing taxes or checking driving license information. The system allows the user to choose from a list of companies certified to verify their identity to government. These companies have to meet published standards for identity assurance.<a href="#cite_note-27">[27]</a>

The <a href="Infrastructure_and_Projects_Authority" title="Infrastructure and Projects Authority">Infrastructure and Projects Authority</a> (IPA) conducted a review of Verify in July 2018, and found Whitehall departments were reluctant to continue funding the project. A subsequent report by the IPA recommended that the Gov.uk Verify identity assurance programme should be terminated.<a href="#cite_note-28">[28]</a>

<div class="mw-heading mw-heading2"><h2 id="Legacy">Legacy</h2></div>

The GDS service has influenced similar projects elsewhere in the world, including:

<ul><li><a href="United_States_Digital_Service" title="United States Digital Service">United States Digital Service</a><a href="#cite_note-29">[29]</a></li>

<li>Canadian Digital Service<a href="#cite_note-31">[31]</a></li></ul>

<ul><li>DigitalService for Germany.<a href="#cite_note-33">[33]</a><a href="#cite_note-34">[34]</a></li>

<li>Government Technology Agency of Singapore<a href="#cite_note-35">[35]</a></li></ul>

They have also influenced local and regional governments, such as:

<ul><li>Colorado Digital Service<a href="#cite_note-36">[36]</a></li>

<li>Ontario Digital Service<a href="#cite_note-37">[37]</a><a href="#cite_note-38">[38]</a></li>

<li>Georgia's Office of Digital Services & Solutions<a href="#cite_note-39">[39]</a></li></ul>

<div class="mw-heading mw-heading2"><h2 id="Parliamentary_review">Parliamentary review</h2></div>

In July 2018, the <a href="Science_and_Technology_Select_Committee" class="mw-redirect" title="Science and Technology Select Committee">Science and Technology Select Committee</a> announced that it would be carrying out a review into the work of GDS.<a href="#cite_note-40">[40]</a><a href="#cite_note-41">[41]</a> In 2021, some of the functions of GDS were moved to the <a href="Central_Digital_and_Data_Office" title="Central Digital and Data Office">Central Digital and Data Office</a>, both sit under <a href="Cabinet_Office" title="Cabinet Office">Cabinet Office</a>.<a href="#cite_note-42">[42]</a> In 2023, there was a major review of government efficacy, overseen by <a href="Francis_Maude" title="Francis Maude">Francis Maude</a>, that recommended re-uniting the two departments.<a href="#cite_note-43">[43]</a>

In 2024, the <a href="Labour_Party_(UK)" title="Labour Party (UK)">Labour</a> government, announced that both GDS and CDDO were moved to the <a href="Department_for_Science%2C_Innovation_and_Technology" title="Department for Science, Innovation and Technology">Department for Science, Innovation and Technology</a>.<a href="#cite_note-44">[44]</a><a href="#cite_note-45">[45]</a> In January 2025 the GDS, CDDO, Incubator for Artificial Intelligence, <a href="Geospatial_Commission" title="Geospatial Commission">Geospatial Commission</a> and parts of the Responsible Tech Adoption Unit would be merged into a new organisation, which would still be known as GDS.<a href="#cite_note-CSWMerger-7">[7]</a>

<ul><li><a href="Central_Computer_and_Telecommunications_Agency" title="Central Computer and Telecommunications Agency">Central Computer and Telecommunications Agency</a></li>

<li><a href="Office_of_the_e-Envoy" title="Office of the e-Envoy">Office of the e-Envoy</a></li>

<li><a href="E-Government_Unit" title="E-Government Unit">E-Government Unit</a></li>

<li><a href="Mike_Bracken" title="Mike Bracken">Mike Bracken</a></li>

<li><a href="Transformational_Government" class="mw-redirect" title="Transformational Government">Transformational Government</a></li>

<li><a href="United_States_Digital_Service" title="United States Digital Service">United States Digital Service</a>, US equivalent</li></ul>

<div class="mw-heading mw-heading2"><h2 id="References">References</h2></div>

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</ol></div></div>

<div class="mw-heading mw-heading2"><h2 id="External_links">External links</h2></div>

<ul><li><a rel="nofollow" class="external text" href="https://www.gov.uk/government/organisations/government-digital-service">Official website</a> </li>

<li><a rel="nofollow" class="external text" href="https://gds.blog.gov.uk/">Government Digital Service blog</a></li>

<li><a rel="nofollow" class="external text" href="https://github.com/alphagov">GitHub Repository</a></li>

<li><a rel="nofollow" class="external text" href="https://www.parliament.uk/business/committees/committees-a-z/commons-select/science-and-technology-committee/inquiries/parliament-2017/digital-government-17-19/">Commons Select Committee review</a></li></ul>

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</style><div id="Department_for_Science,_Innovation_and_Technology427" style="font-size:114%;margin:0 4em"><a href="Department_for_Science%2C_Innovation_and_Technology" title="Department for Science, Innovation and Technology">Department for Science, Innovation and Technology</a></div></th></tr><tr><td class="navbox-abovebelow" colspan="2"><div>Headquarters: <a href="100_Parliament_Street" class="mw-redirect" title="100 Parliament Street">100 Parliament Street</a></div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="Department_for_Science%2C_Innovation_and_Technology#Ministers" title="Department for Science, Innovation and Technology">Ministers</a></th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em">

<ul><li><a href="Secretary_of_State_for_Science%2C_Innovation_and_Technology" title="Secretary of State for Science, Innovation and Technology">Secretary of State</a>: <a href="Peter_Kyle" title="Peter Kyle">Peter Kyle MP</a></li>

<li><a href="Minister_of_State_for_Science%2C_Research_and_Innovation" title="Minister of State for Science, Research and Innovation">Minister of State for Science, Research and Innovation</a>: <a href="Patrick_Vallance" title="Patrick Vallance">Lord Vallance of Balham</a></li>

<li><a href="Minister_of_State_for_Data_Protection_and_Telecoms" title="Minister of State for Data Protection and Telecoms">Minister of State for Data Protection and Telecoms</a>: <a href="Chris_Bryant" title="Chris Bryant">Sir Chris Bryant MP</a></li>

<li><a href="Parliamentary_Under-Secretary_of_State_for_AI_and_Digital_Government" title="Parliamentary Under-Secretary of State for AI and Digital Government">Parliamentary Under-Secretary of State for AI and Digital Government</a>: <a href="Feryal_Clark" title="Feryal Clark">Feryal Clark MP</a></li>

<li><a href="Parliamentary_Under-Secretary_of_State_for_the_Future_Digital_Economy_and_Online_Safety" title="Parliamentary Under-Secretary of State for the Future Digital Economy and Online Safety">Parliamentary Under-Secretary of State for the Future Digital Economy and Online Safety</a>: <a href="Maggie_Jones%2C_Baroness_Jones_of_Whitchurch" title="Maggie Jones, Baroness Jones of Whitchurch">Baroness Jones of Whitchurch</a></li></ul>

</div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="Civil_Service_(United_Kingdom)" title="Civil Service (United Kingdom)">Civil Service</a></th><td class="navbox-list-with-group navbox-list navbox-even hlist" style="width:100%;padding:0"><div style="padding:0 0.25em">

<ul><li><a href="Permanent_secretary_(UK)" title="Permanent secretary (UK)">Permanent Secretary</a>: <a href="Kamran_Nazeer" title="Kamran Nazeer">Emran Mian</a></li>

<li><a href="Government_Chief_Scientific_Adviser_(United_Kingdom)" title="Government Chief Scientific Adviser (United Kingdom)">Government Chief Scientific Adviser</a>: <a href="Angela_McLean_(biologist)" title="Angela McLean (biologist)">Dame Angela McLean</a></li>

<li><a href="National_Technology_Advisor" title="National Technology Advisor">National Technology Advisor</a>: Dr Dave Smith</li></ul>

</div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="Executive_agency" title="Executive agency">Executive agencies</a></th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em">

<ul><li>Building Digital UK</li>

<li><a href="Intellectual_Property_Office_(United_Kingdom)" title="Intellectual Property Office (United Kingdom)">Intellectual Property Office</a></li>

<li><a href="Met_Office" title="Met Office">Met Office</a></li>

<li><a href="UK_Space_Agency" title="UK Space Agency">UK Space Agency</a></li></ul>

</div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;"><a href="Non-departmental_public_body" title="Non-departmental public body">Non-departmental public bodies</a></div></th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em"></div><table class="nowraplinks navbox-subgroup" style="border-spacing:0"><tbody><tr><th scope="row" class="navbox-group" style="width:1%">Executive</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em">

<ul><li><a href="Advanced_Research_and_Invention_Agency" title="Advanced Research and Invention Agency">Advanced Research and Invention Agency</a></li>

<li><a href="Information_Commissioner's_Office" title="Information Commissioner's Office">Information Commissioner's Office</a></li>

<li><a href="UK_Research_and_Innovation" title="UK Research and Innovation">UK Research and Innovation</a>

<ul><li><a href="Arts_and_Humanities_Research_Council" title="Arts and Humanities Research Council">Arts and Humanities Research Council</a></li>

<li><a href="Biotechnology_and_Biological_Sciences_Research_Council" title="Biotechnology and Biological Sciences Research Council">Biotechnology and Biological Sciences Research Council</a></li>

<li><a href="Economic_and_Social_Research_Council" title="Economic and Social Research Council">Economic and Social Research Council</a></li>

<li><a href="Innovate_UK" title="Innovate UK">Innovate UK</a></li>

<li><a href="Engineering_and_Physical_Sciences_Research_Council" title="Engineering and Physical Sciences Research Council">Engineering and Physical Sciences Research Council</a></li>

<li><a href="Medical_Research_Council_(United_Kingdom)" title="Medical Research Council (United Kingdom)">Medical Research Council</a></li>

<li><a href="Natural_Environment_Research_Council" title="Natural Environment Research Council">Natural Environment Research Council</a></li>

<li><a href="Research_England" title="Research England">Research England</a></li>

<li><a href="Science_and_Technology_Facilities_Council" title="Science and Technology Facilities Council">Science and Technology Facilities Council</a></li></ul></li></ul>

</div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Tribunal</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em">

<ul><li><a href="Copyright_Tribunal" title="Copyright Tribunal">Copyright Tribunal</a></li></ul>

</div></td></tr></tbody></table><div></div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="Public_corporations" class="mw-redirect" title="Public corporations">Public corporations</a></th><td class="navbox-list-with-group navbox-list navbox-even hlist" style="width:100%;padding:0"><div style="padding:0 0.25em">

<ul><li><a href="National_Physical_Laboratory_(United_Kingdom)" title="National Physical Laboratory (United Kingdom)">National Physical Laboratory</a></li>

<li><a href="Ordnance_Survey" title="Ordnance Survey">Ordnance Survey</a></li></ul>

</div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Other</th><td class="navbox-list-with-group navbox-list navbox-odd hlist" style="width:100%;padding:0"><div style="padding:0 0.25em">

<ul><li>British Technology Investments</li>

<li><a href="Government_Office_for_Science" title="Government Office for Science">Government Office for Science</a></li>

<li><a href="Ofcom" title="Ofcom">Ofcom</a></li>

<li>Regulatory Horizons Council</li>

<li>UK Shared Business Services</li></ul>

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